311 Requests

How the City of Malden responds to public service requests on SeeClickFix.

Requests submitted in the past 12 months. Updated .

Summary

Requests by month

Oct 2024 to Oct 2026. Striped: recent months, still changing.

See as a table
MonthRequestsStill openTypical close
Oct 2026 (recent)340954 hours
Sep 2026 (recent)66414113 hours
Aug 2026 (recent)78113619 hours
Jul 202681814416 hours
Jun 202696115512 hours
May 202674512214 hours
Apr 20266256414 hours
Mar 202685310318 hours
Feb 20261,64928620 hours
Jan 20261,5339824 hours
Dec 2025595376 hours
Nov 2025433207 hours
Oct 20256073412 hours
Sep 20251,0914612 hours
Aug 20251,1848811 hours
Jul 20251,088618 hours
Jun 20257486511 hours
May 20256364911 hours
Apr 20255952811 hours
Mar 20255552012 hours
Feb 2025909215 hours
Jan 2025693193 hours
Dec 20241613–
Nov 20241713–
Oct 20243630734 days

Requests per 1,000 residents, by ward

Past 12 months. Differences partly reflect how often people in each ward report problems.

See as a table
WardRequestsPer 1,000Still openTypical acknowledgeTypical close
Ward 11,494180.722712 hours19 hours
Ward 21,069133.71424 hours17 hours
Ward 31,518187.22127 hours16 hours
Ward 41,278150.418815 hours17 hours
Ward 51,554188.02513 hours15 hours
Ward 61,571185.21702 hours13 hours
Ward 7924113.31208 hours14 hours
Ward 880394.610212 hours17 hours
Outside wards18–3Under 1 hour21 hours

By category

Past 12 months. "Typical" means the median: half took less time, half took more.

CategoryRequestsStill openTypical acknowledgeTypical close
Trash - Missed Pickup2,17412 hours4 hours
Snow/Ice on Streets1,32627Under 1 hour18 hours
Trash - Illegal Dumping or Abandoned Property1,035215 hours9 hours
Snow/Ice on Sidewalks86434915 hours4.6 days
Tree - All Other6071624 hours20 hours
Trash - Litter or Hazardous Material5172615 hours12 hours
Pothole51051.6 days1.6 days
Animal - Dead Animal484213 hours3 hours
Other4311152.9 days1.5 days
Parking3000Under 1 hour10 hours
32 more categories

Open requests by age

No update in over a year

1,415 of the 2,893 open requests haven't been updated on SeeClickFix in over a year: no status change, comment, or edit. SeeClickFix doesn't show whether these were fixed and never closed, or never handled.

By category and ward
Open requests with no update in over a year, by category
CategoryRequests
Roadwork and Construction244
Other209
Traffic (Safety and Speeding)204
Tree - New Tree Request171
Overgrowth99
Traffic Signals and Paint/Markings78
Public Schools, Buildings or Property59
Water - Lead Service Inspection54
Trash - Litter or Hazardous Material38
Trash - Illegal Dumping or Abandoned Property37
Noise/ Business and Construction activity- IF THIS IS AN EMERGENCY, PLEASE CALL 911. PLEASE NOTE: SeeClickFix is NOT monitored 24 hours a day or on the weekends. This request may be received well after the issue has occurred.36
Sidewalk or Curb Repair30
Problem Property29
Animal - Pets or Wildlife22
Public Park20
Snow/Ice on Sidewalks19
Water - Sewer/Catch Basin/Flooding11
Fire - Other NON Emergency Requests10
Manhole Cover or Utility Cap8
Wire(s) Down8
Water - Leak7
Street Light5
Water - Discolored, Pressure, Turn-Off/On4
Bike Share - Green LimeBike2
Fire - Smoke Detector Request2
Illegal Sign2
Trash Program - Refunds and Replacement Tracking2
Tree - All Other2
DPW - Other (INTERNAL)1
Snow/Ice on Streets1
Tree- Stump Removal Request1
Open requests with no update in over a year, by ward
WardRequests
Ward 4251
Ward 1244
Ward 3187
Ward 2167
Ward 6167
Ward 5166
Ward 7135
Ward 897
Outside wards1

Longest-open requests

  1. DPW - Other (INTERNAL) (opens in new tab)109 Savin Street · Ward 3 · Open since
  2. Water - Discolored, Pressure, Turn-Off/On (opens in new tab)19 Murray Hill Park · Ward 3 · Open since
  3. Problem Property (opens in new tab)400–499 Pleasant St · Ward 3 · Open since
  4. Problem Property (opens in new tab)1–99 Maude St · Ward 4 · Open since
  5. Problem Property (opens in new tab)200–299 Summer Street · Ward 3 · Open since
  6. Problem Property (opens in new tab)1–99 Pine St · Ward 3 · Open since
  7. Problem Property (opens in new tab)Us Bicycle Rte 1 · Ward 8 · Open since
  8. Problem Property (opens in new tab)Bayrd St · Ward 6 · Open since
  9. Problem Property (opens in new tab)1–99 Bayrd Street · Ward 6 · Open since
  10. Problem Property (opens in new tab)1–99 Walnut Street · Ward 1 · Open since

Opened in the past 30 days

162 requests from the past 30 days are still open.

See as a list
  1. Animal - Dead Animal (opens in new tab)17 Cliff St · Ward 6 · Submitted
  2. Trash - Illegal Dumping or Abandoned Property (opens in new tab)1220 Salem St · Ward 8 · Submitted
  3. Pothole (opens in new tab)80-84 Center St · Ward 4 · Submitted
  4. Pothole (opens in new tab)Canal St & Center St · Ward 4 · Submitted
  5. Traffic Signals and Paint/Markings (opens in new tab)Center St & Commercial St · Ward 1 · Submitted
  6. Street Light (opens in new tab)234 Main St · Ward 1 · Submitted
  7. Street Light (opens in new tab)91 Main St · Ward 1 · Submitted
  8. Public Schools, Buildings or Property (opens in new tab)841 Salem St · Ward 6 · Submitted
  9. Street Light (opens in new tab)49-65 Henry St · Ward 7 · Submitted
  10. Tree - All Other (opens in new tab)12 Beltran Ter · Ward 3 · Submitted
  11. Tree - All Other (opens in new tab)66 Pine St · Ward 3 · Submitted
  12. Public Schools, Buildings or Property (opens in new tab)2-98 Spruce St · Ward 6 · Submitted
  13. Traffic Signals and Paint/Markings (opens in new tab)Fellsway E & Highland Ave · Ward 3 · Submitted
  14. Pothole (opens in new tab)39 Medford St · Ward 1 · Submitted
  15. Sidewalk or Curb Repair (opens in new tab)21 Webster St · Ward 5 · Submitted
  16. Other (opens in new tab)123 Emerald St · Ward 2 · Submitted
  17. Manhole Cover or Utility Cap (opens in new tab)26-30 Ferry St · Ward 4 · Submitted
  18. Tree - All Other (opens in new tab)37 Emerald St · Ward 2 · Submitted
  19. Sidewalk or Curb Repair (opens in new tab)215 Pleasant St · Ward 4 · Submitted
  20. Traffic and Street Signs (opens in new tab)Glenwood St & Highland Ave · Ward 3 · Submitted
  21. Traffic Signals and Paint/Markings (opens in new tab)Dutton St & Wyoming Ave · Ward 3 · Submitted
  22. Tree- Stump Removal Request (opens in new tab)115-199 Cedar St · Ward 3 · Submitted
  23. Tree - All Other (opens in new tab)838 Salem St · Ward 6 · Submitted
  24. Overgrowth (opens in new tab)76 Cedar St · Ward 3 · Submitted
  25. Tree- Stump Removal Request (opens in new tab)32 Clarendon St · Ward 1 · Submitted
  26. Tree - All Other (opens in new tab)26 Jacob St · Ward 6 · Submitted
  27. Tree - All Other (opens in new tab)26 Jacob St · Ward 6 · Submitted
  28. Wire(s) Down (opens in new tab)26 Wigglesworth St · Ward 1 · Submitted
  29. Tree - All Other (opens in new tab)21 Prospect St · Ward 3 · Submitted
  30. Water - Sewer/Catch Basin/Flooding (opens in new tab)50 Green St · Ward 1 · Submitted
  31. Tree - All Other (opens in new tab)200 Harvard St · Ward 7 · Submitted
  32. Tree - All Other (opens in new tab)101 Glenwood St · Ward 3 · Submitted
  33. Sidewalk or Curb Repair (opens in new tab)10 Skyline Dr · Ward 8 · Submitted
  34. Traffic and Street Signs (opens in new tab)457-491 Medford St · Ward 2 · Submitted
  35. Animal - Pets or Wildlife (opens in new tab)413-415 Main St · Ward 4 · Submitted
  36. Trash - Litter or Hazardous Material (opens in new tab)Mile 10.1 State Rte 60 E · Ward 7 · Submitted
  37. Trash - Litter or Hazardous Material (opens in new tab)1-9 Chestnut St · Ward 3 · Submitted
  38. Pothole (opens in new tab)Pleasant St & Washington St S · Ward 4 · Submitted
  39. Street Light (opens in new tab)202-216 Pleasant St · Ward 4 · Submitted
  40. Other (opens in new tab)6474-6798 Bryant St · Ward 5 · Submitted
  41. Other (opens in new tab)Mile 8.7 State Rte 60 W · Ward 3 · Submitted
  42. Trash - Litter or Hazardous Material (opens in new tab)4 Summer Ave · Ward 3 · Submitted
  43. Trash - Litter or Hazardous Material (opens in new tab)80-80 Dartmouth St · Ward 4 · Submitted
  44. Public Schools, Buildings or Property (opens in new tab)301-321 Ferry St · Ward 1 · Submitted
  45. Tree - All Other (opens in new tab)30 Boylston St · Ward 7 · Submitted
  46. Tree - All Other (opens in new tab)23 Timothy Ln · Ward 3 · Submitted
  47. Public Park (opens in new tab)Trafton Park · Ward 6 · Submitted
  48. Public Schools, Buildings or Property (opens in new tab)67-99 Wescott St · Ward 8 · Submitted
  49. Street Light (opens in new tab)57-85 Forest St · Ward 5 · Submitted
  50. Tree - All Other (opens in new tab)11-35 Valley St · Ward 6 · Submitted
  51. Animal - Lost or Missing Pet (opens in new tab)1–99 Webber St · Ward 6 · Submitted
  52. Wire(s) Down (opens in new tab)22 Wigglesworth St · Ward 1 · Submitted
  53. Public Park (opens in new tab)120-122 Boylston St · Ward 7 · Submitted
  54. Tree - All Other (opens in new tab)291 Clifton St · Ward 3 · Submitted
  55. Street Light (opens in new tab)Walnut Ter · Ward 1 · Submitted
  56. Traffic and Street Signs (opens in new tab)1-3 Auburn Ct · Ward 3 · Submitted
  57. Tree - New Tree Request (opens in new tab)16 Hazelwood St · Ward 7 · Submitted
  58. Tree - All Other (opens in new tab)27 Oliver St · Ward 8 · Submitted
  59. Manhole Cover or Utility Cap (opens in new tab)37 Bartlett St · Ward 3 · Submitted
  60. Tree - All Other (opens in new tab)18 Cross St · Ward 1 · Submitted
  61. Other (opens in new tab)844 Salem St · Ward 6 · Submitted
  62. Water - Leak (opens in new tab)Beach St · Ward 8 · Submitted
  63. Sidewalk or Curb Repair (opens in new tab)24 Bellvale St · Ward 8 · Submitted
  64. Animal - Pets or Wildlife (opens in new tab)35 Pine Tree Ave · Ward 6 · Submitted
  65. Pothole (opens in new tab)Barnes Ave · Ward 3 · Submitted
  66. Tree - All Other (opens in new tab)27 Lillian Rd · Ward 5 · Submitted
  67. Tree - New Tree Request (opens in new tab)29 Bayrd Ter · Ward 5 · Submitted
  68. Traffic Signals and Paint/Markings (opens in new tab)Main St @ Cross St · Ward 1 · Submitted
  69. Tree - All Other (opens in new tab)58 Hill St · Ward 5 · Submitted
  70. Tree - All Other (opens in new tab)Kimball St · Ward 5 · Submitted
  71. Other (opens in new tab)29 Ashland St · Ward 1 · Submitted
  72. Tree - All Other (opens in new tab)42 Forest Ct · Ward 5 · Submitted
  73. Cemetery (opens in new tab)45r Richardson St · Ward 5 · Submitted
  74. Traffic Signals and Paint/Markings (opens in new tab)Broadway · Ward 7 · Submitted
  75. Tree - All Other (opens in new tab)46-98 Sterling St · Ward 2 · Submitted
  76. Sidewalk or Curb Repair (opens in new tab)60-98 Springdale St · Ward 8 · Submitted
  77. Street Light (opens in new tab)7 Rockland Park · Ward 3 · Submitted
  78. Tree- Stump Removal Request (opens in new tab)52 Bryant St · Ward 5 · Submitted
  79. Tree - All Other (opens in new tab)111 Linden Ave · Ward 4 · Submitted
  80. Tree- Stump Removal Request (opens in new tab)32 Woodland Rd · Ward 3 · Submitted
  81. Other (opens in new tab)630 Salem St · Ward 6 · Submitted
  82. Traffic Signals and Paint/Markings (opens in new tab)Highland Ave · Ward 2 · Submitted
  83. Tree - New Tree Request (opens in new tab)200 Harvard St · Ward 7 · Submitted
  84. Animal - Pets or Wildlife (opens in new tab)Highland Ave · Ward 2 · Submitted
  85. Traffic and Street Signs (opens in new tab)Crossing St & High St · Ward 1 · Submitted
  86. Public Park (opens in new tab)Malden Massachusetts · Ward 1 · Submitted
  87. Tree - New Tree Request (opens in new tab)85 Hancock St · Ward 1 · Submitted
  88. Other (opens in new tab)11 Princeton Rd · Ward 5 · Submitted
  89. Tree - All Other (opens in new tab)25-27 Walnut St · Ward 1 · Submitted
  90. Fire - Other NON Emergency Requests (opens in new tab)147 Highland Ave · Ward 2 · Submitted
  91. Problem Property (opens in new tab)1–99 Maple St Apartment 6 · Ward 3 · Submitted
  92. Public Schools, Buildings or Property (opens in new tab)730 Eastern Ave · Ward 7 · Submitted
  93. Traffic and Street Signs (opens in new tab)111 Linden Ave · Ward 4 · Submitted
  94. Noise/ Business and Construction activity- IF THIS IS AN EMERGENCY, PLEASE CALL 911. PLEASE NOTE: SeeClickFix is NOT monitored 24 hours a day or on the weekends. This request may be received well after the issue has occurred. (opens in new tab)200–299 Madison St · Ward 1 · Submitted
  95. Overgrowth (opens in new tab)59 Bowman St · Ward 6 · Submitted
  96. Tree - All Other (opens in new tab)127 Hawthorne St · Ward 3 · Submitted
  97. Sidewalk or Curb Repair (opens in new tab)59 West St · Ward 2 · Submitted
  98. Animal - Pets or Wildlife (opens in new tab)236 Madison St · Ward 1 · Submitted
  99. Tree - All Other (opens in new tab)40 Mccormack St · Ward 3 · Submitted
  100. Tree - All Other (opens in new tab)Waitts Mountain Park · Ward 4 · Submitted
  101. Street Light (opens in new tab)Fulton St · Ward 6 · Submitted
  102. Animal - Pets or Wildlife (opens in new tab)55 Brackenbury St · Ward 1 · Submitted
  103. Tree- Stump Removal Request (opens in new tab)58 Upham St · Ward 7 · Submitted
  104. Street Light (opens in new tab)25 Prospect St · Ward 3 · Submitted
  105. Street Light (opens in new tab)131-231 Fellsway E · Ward 3 · Submitted
  106. Overgrowth (opens in new tab)Kennedy Dr · Ward 8 · Submitted
  107. Street Light (opens in new tab)125 Cleveland St · Ward 8 · Submitted
  108. Tree - All Other (opens in new tab)37-83 Sammett St · Ward 7 · Submitted
  109. Tree - All Other (opens in new tab)35 Fairmont St · Ward 1 · Submitted
  110. Tree- Stump Removal Request (opens in new tab)117 Adams St · Ward 2 · Submitted
  111. Other (opens in new tab)145 Glenwood St · Ward 3 · Submitted
  112. Street Light (opens in new tab)38 Fulton St · Ward 6 · Submitted
  113. Other (opens in new tab)97-115 Wallace St · Ward 5 · Submitted
  114. Water - Sewer/Catch Basin/Flooding (opens in new tab)Glen Rock Ave · Ward 3 · Submitted
  115. Tree - All Other (opens in new tab)42 Murray Hill Park · Ward 3 · Submitted
  116. Sidewalk or Curb Repair (opens in new tab)15 Elsie St · Ward 3 · Submitted
  117. Tree - All Other (opens in new tab)129 Daniels St · Ward 7 · Submitted
  118. Tree - All Other (opens in new tab)55 Hillside Ave · Ward 1 · Submitted
  119. Tree - All Other (opens in new tab)28 Garden St · Ward 6 · Submitted
  120. Street Light (opens in new tab)39-199 Chandler Rd · Ward 3 · Submitted
  121. Water - Lead Service Inspection (opens in new tab)100–199 Sammett St · Ward 7 · Submitted
  122. Tree - All Other (opens in new tab)205 Tremont St · Ward 5 · Submitted
  123. Street Light (opens in new tab)578 Main St · Ward 4 · Submitted
  124. Tree - All Other (opens in new tab)48 Hurd St · Ward 6 · Submitted
  125. Other (opens in new tab)Columbia St & Orchard St · Ward 6 · Submitted
  126. Other (opens in new tab)42-44 Columbia St · Ward 6 · Submitted
  127. Public Park (opens in new tab)75-93 Waitts Mount Park · Ward 4 · Submitted
  128. Traffic Signals and Paint/Markings (opens in new tab)160-178 Eastern Ave · Ward 1 · Submitted
  129. Tree - New Tree Request (opens in new tab)2-98 Rockland Pl · Ward 1 · Submitted
  130. Tree - All Other (opens in new tab)26 Dexter St · Ward 3 · Submitted
  131. Tree - All Other (opens in new tab)49 Tremont St · Ward 4 · Submitted
  132. Tree - All Other (opens in new tab)135 Linden Ave · Ward 4 · Submitted
  133. Tree - All Other (opens in new tab)135 Linden Ave · Ward 4 · Submitted
  134. Trash - Litter or Hazardous Material (opens in new tab)236 Madison St · Ward 1 · Submitted
  135. Street Light (opens in new tab)2 Florence St · Ward 2 · Submitted
  136. Animal - Pets or Wildlife (opens in new tab)5 Grove St · Ward 3 · Submitted
  137. Tree - All Other (opens in new tab)2 Timothy Ln · Ward 3 · Submitted
  138. Street Light (opens in new tab)Central Ave & Glenmere Ave · Ward 8 · Submitted
  139. Street Light (opens in new tab)38-50 Salem St · Ward 4 · Submitted
  140. Animal - Pets or Wildlife (opens in new tab)Lanark Rd · Ward 5 · Submitted
  141. Sidewalk or Curb Repair (opens in new tab)18 Fairlawn St · Ward 4 · Submitted
  142. Street Light (opens in new tab)Huntley Ter · Ward 5 · Submitted
  143. Other (opens in new tab)Sylvan St & Forest St · Ward 5 · Submitted
  144. Sidewalk or Curb Repair (opens in new tab)56 Mills St · Ward 7 · Submitted
  145. Tree- Stump Removal Request (opens in new tab)30 Woodland Rd · Ward 3 · Submitted
  146. Other (opens in new tab)Bell Rock St & Green St · Ward 1 · Submitted
  147. Other (opens in new tab)Bell Rock St & Green St · Ward 1 · Submitted
  148. Tree - All Other (opens in new tab)39 Hurd St · Ward 6 · Submitted
  149. Noise/ Business and Construction activity- IF THIS IS AN EMERGENCY, PLEASE CALL 911. PLEASE NOTE: SeeClickFix is NOT monitored 24 hours a day or on the weekends. This request may be received well after the issue has occurred. (opens in new tab)800–899 Main St · Ward 4 · Submitted
  150. Public Schools, Buildings or Property (opens in new tab)39 Tremont St · Ward 4 · Submitted
  151. Public Park (opens in new tab)315 Clifton St · Ward 3 · Submitted
  152. Public Park (opens in new tab)49 Glen Rock Ave · Ward 3 · Submitted
  153. Tree - All Other (opens in new tab)43 Granville Ave · Ward 5 · Submitted
  154. Tree - All Other (opens in new tab)Francis St & Greenleaf St · Ward 3 · Submitted
  155. Sidewalk or Curb Repair (opens in new tab)1 Grace St · Ward 3 · Submitted
  156. Sidewalk or Curb Repair (opens in new tab)32 Olive Ave · Ward 6 · Submitted
  157. Sidewalk or Curb Repair (opens in new tab)336 Salem St · Ward 5 · Submitted
  158. Overgrowth (opens in new tab)25 Garland Ave · Ward 1 · Submitted
  159. Fire - Other NON Emergency Requests (opens in new tab)406 Ferry St · Ward 7 · Submitted
  160. Public Schools, Buildings or Property (opens in new tab)1-99 Prescott St · Ward 4 · Submitted
  161. Public Park (opens in new tab)72-116 Granite St · Ward 6 · Submitted
  162. Public Park (opens in new tab)273 Ferry St · Ward 1 · Submitted

Repeat locations

1,270 places had a problem reported again after an earlier request there was closed, in the past 12 months.

  1. Snow/Ice on Streets27 Williams St · Ward 6 · 32 requests, 31 after a close
  2. Snow/Ice on Streets110 Williams St · Ward 6 · 23 requests, 22 after a close
  3. Snow/Ice on Streets30 Main Street Park · Ward 4 · 23 requests, 22 after a close
  4. Snow/Ice on Sidewalks17 Jordan Ter · Ward 5 · 21 requests, 17 after a close
  5. Snow/Ice on Streets19 Oak Grove Ter · Ward 3 · 18 requests, 17 after a close

Data from seeclickfix.com (opens in new tab), used under the CC BY-NC-SA 3.0 (opens in new tab) license. Public requests only; recorded back to May 11, 2013. A typical time from fewer than 5 requests shows "Not enough data". In the tables, – means fewer than 5 requests, too few for a typical time, or, for requests outside the wards, no population to count per 1,000 residents. Methodology.