• Requests80
• Still open5
• Typical time to acknowledge5 hoursMedian of 54 acknowledged
• Typical time to close3.7 daysMedian of 75 closed · 1 in 10 over 51 days

Requests by month

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See as a table

Month	Requests
Oct 2026	1
Sep 2026	4
Aug 2026	9
Jul 2026	15
Jun 2026	17
May 2026	6
Apr 2026	1
Mar 2026	11
Feb 2026	4
Jan 2026	2
Dec 2025	3
Nov 2025	2

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By ward

• Ward 1 8
• Ward 2 18
• Ward 3 18
• Ward 4 8
• Ward 5 13
• Ward 6 7
• Ward 7 4
• Ward 8 3
• Outside 1

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Longest-open Water - Sewer/Catch Basin/Flooding requests

1. 111 Oliver St (opens in new tab)Ward 8 · Open since September 6, 2020
2. 206 Broadway (opens in new tab)Ward 6 · Open since November 22, 2021
3. 40 Lynn Street (opens in new tab)Ward 8 · Open since December 23, 2021
4. 23 Elwell St (opens in new tab)Ward 6 · Open since February 10, 2022
5. 324 Broadway (opens in new tab)Ward 6 · Open since March 22, 2023
6. 23 Lillian Rd (opens in new tab)Ward 5 · Open since April 1, 2023
7. 310 Pearl St (opens in new tab)Ward 2 · Open since May 1, 2023
8. 11 Swains Pond Avenue (opens in new tab)Ward 6 · Open since June 29, 2023
9. 790 Salem St (opens in new tab)Ward 6 · Open since October 4, 2023
10. Northern Strand Community Trl (opens in new tab)Ward 1 · Open since January 14, 2024

How these numbers are calculated.