Ward 1

311 requests placed in Ward 1 over the past 12 months. Population 8,270 (2020 census).

Requests1,494181 per 1,000 residents
Still open227
Typical time to acknowledge12 hoursMedian of 148 acknowledged
Typical time to close19 hoursMedian of 1,267 closed

Requests by month

See as a table

Month	Requests
Oct 2026	40
Sep 2026	94
Aug 2026	104
Jul 2026	95
Jun 2026	142
May 2026	114
Apr 2026	90
Mar 2026	145
Feb 2026	263
Jan 2026	241
Dec 2025	70
Nov 2025	60

Link to this

By category

Category	Requests	Still open	Typical close
Trash - Missed Pickup	359	0	13 hours
Snow/Ice on Streets	156	2	26 hours
Trash - Illegal Dumping or Abandoned Property	148	4	4 hours
Snow/Ice on Sidewalks	145	58	6.3 days
Pothole	115	1	1.6 days
Tree - All Other	79	21	33 hours
Animal - Dead Animal	76	0	3 hours
Trash - Litter or Hazardous Material	60	2	14 hours
Other	57	16	3.1 days
Traffic Signals and Paint/Markings	43	19	16 days
Overgrowth	40	16	5.9 days
Parking	35	0	6 hours
Tree - New Tree Request	22	19	–
Wire(s) Down	22	7	5.1 days
Public Schools, Buildings or Property	21	17	–
Street Light	16	7	7.0 days
Sidewalk or Curb Repair	14	3	50 days
Animal - Pets or Wildlife	11	7	–
Public Park	11	5	25 hours
Water - Sewer/Catch Basin/Flooding	8	1	8.3 days
Trash/Recycle Cart - Repair/Replace	7	0	1.9 days
Manhole Cover or Utility Cap	6	2	–
Street Sweeping	6	2	–
Water - Leak	5	0	Under 1 hour
Animal - Lost or Missing Pet	4	1	–
Noise/ Business and Construction activity- IF THIS IS AN EMERGENCY, PLEASE CALL 911. PLEASE NOTE: SeeClickFix is NOT monitored 24 hours a day or on the weekends. This request may be received well after the issue has occurred.	4	4	–
Roadwork and Construction	4	2	–
Tree- Stump Removal Request	4	4	–
Water - Lead Service Inspection	4	2	–
Trash - Missing/Lost/Stolen Cart	3	0	–
Fire - Other NON Emergency Requests	2	2	–
Traffic and Street Signs	2	1	–
Fire - Smoke Detector Request	1	1	–
Graffiti	1	0	–
Illegal Sign	1	0	–
Parking - (Enforcement, Meters & Abandoned Vehicles)	1	0	–
Traffic (Safety and Speeding)	1	1	–

– fewer than 5 requests, too few for a typical time.

Longest-open requests in Ward 1

Problem Property (opens in new tab)1–99 Walnut Street · Open since December 7, 2016
Other (opens in new tab)3 Regent Road · Open since June 20, 2017
Roadwork and Construction (opens in new tab)67 Regent Road · Open since October 3, 2017
Other (opens in new tab)Lowell St · Open since February 6, 2018
Other (opens in new tab)End Of Lowell St · Open since February 14, 2018
Public Schools, Buildings or Property (opens in new tab)150-174 Centre St · Open since January 18, 2019
Traffic (Safety and Speeding) (opens in new tab)54 Brackenbury St · Open since March 6, 2019
Traffic (Safety and Speeding) (opens in new tab)285-319 Main St · Open since April 5, 2019
Public Schools, Buildings or Property (opens in new tab)Walnut St · Open since June 4, 2019
Other (opens in new tab)55 Regent Rd · Open since September 14, 2019

Wards use the 2022 boundaries from MassGIS. Differences between wards reflect how often residents report problems as well as how the city responds. Methodology.