• Requests32
• Still open1
• Typical time to acknowledgeUnder 1 hourMedian of 15 acknowledged
• Typical time to close25 hoursMedian of 31 closed · 1 in 10 over 8.4 days

Requests by month

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Month	Requests
Oct 2026	1
Sep 2026	4
Aug 2026	2
Jul 2026	3
Jun 2026	2
May 2026	0
Apr 2026	4
Mar 2026	5
Feb 2026	4
Jan 2026	3
Dec 2025	3
Nov 2025	0

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By ward

• Ward 1 5
• Ward 2 5
• Ward 3 5
• Ward 4 5
• Ward 5 5
• Ward 6 1
• Ward 7 3
• Ward 8 3

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Longest-open Water - Leak requests

1. 201-299 Exchange St (opens in new tab)Ward 4 · Open since January 21, 2022
2. 275 Pearl St (opens in new tab)Ward 2 · Open since February 9, 2022
3. 275 Pearl St (opens in new tab)Ward 2 · Open since February 25, 2022
4. Harnden Rd (opens in new tab)Ward 2 · Open since August 18, 2022
5. 10 Florence Street (opens in new tab)Ward 2 · Open since July 20, 2023
6. 29 Glen Rock Ave (opens in new tab)Ward 3 · Open since September 2, 2023
7. 4 Laurel Street (opens in new tab)Ward 6 · Open since August 6, 2025
8. Beach St (opens in new tab)Ward 8 · Open since October 7, 2026

How these numbers are calculated.