Ward 3

311 requests placed in Ward 3 over the past 12 months. Population 8,109 (2020 census).

Requests1,518187 per 1,000 residents
Still open212
Typical time to acknowledge7 hoursMedian of 119 acknowledged
Typical time to close16 hoursMedian of 1,306 closed

Requests by month

See as a table

Month	Requests
Oct 2026	64
Sep 2026	95
Aug 2026	104
Jul 2026	126
Jun 2026	170
May 2026	109
Apr 2026	85
Mar 2026	97
Feb 2026	221
Jan 2026	253
Dec 2025	109
Nov 2025	45

Link to this

By category

Category	Requests	Still open	Typical close
Trash - Missed Pickup	346	1	5 hours
Snow/Ice on Streets	221	5	21 hours
Snow/Ice on Sidewalks	137	52	29 hours
Trash - Illegal Dumping or Abandoned Property	134	1	14 hours
Tree - All Other	108	35	20 hours
Animal - Dead Animal	81	0	3 hours
Trash - Litter or Hazardous Material	66	2	12 hours
Other	50	13	19 hours
Pothole	45	1	2.0 days
Overgrowth	36	11	4.6 days
Parking	35	0	17 hours
Public Park	35	12	16 hours
Street Light	26	5	13 days
Animal - Pets or Wildlife	23	14	13 hours
Water - Sewer/Catch Basin/Flooding	18	2	18 hours
Sidewalk or Curb Repair	17	11	117 days
Traffic Signals and Paint/Markings	17	3	22 days
Tree - New Tree Request	14	10	–
Street Sweeping	13	2	2 hours
Tree- Stump Removal Request	12	10	–
Water - Discolored, Pressure, Turn-Off/On	12	0	4.8 days
Manhole Cover or Utility Cap	11	1	21 hours
Noise/ Business and Construction activity- IF THIS IS AN EMERGENCY, PLEASE CALL 911. PLEASE NOTE: SeeClickFix is NOT monitored 24 hours a day or on the weekends. This request may be received well after the issue has occurred.	11	8	–
Wire(s) Down	10	1	8.0 days
Animal - Lost or Missing Pet	8	2	19 hours
Parking - (Enforcement, Meters & Abandoned Vehicles)	5	0	18 hours
Water - Leak	5	0	1.5 days
Roadwork and Construction	4	4	–
Trash/Recycle Cart - Repair/Replace	4	0	–
Water - Lead Service Inspection	4	3	–
Trash - Missing/Lost/Stolen Cart	3	0	–
Illegal Sign	2	0	–
Traffic and Street Signs	2	2	–
Cemetery	1	0	–
Fire - Other NON Emergency Requests	1	0	–
Problem Property	1	1	–

– fewer than 5 requests, too few for a typical time.

Longest-open requests in Ward 3

DPW - Other (INTERNAL) (opens in new tab)109 Savin Street · Open since May 11, 2013
Water - Discolored, Pressure, Turn-Off/On (opens in new tab)19 Murray Hill Park · Open since December 22, 2015
Problem Property (opens in new tab)400–499 Pleasant St · Open since April 24, 2016
Problem Property (opens in new tab)200–299 Summer Street · Open since July 22, 2016
Problem Property (opens in new tab)1–99 Pine St · Open since July 25, 2016
Other (opens in new tab)17 Fellsmere Road · Open since September 14, 2017
Other (opens in new tab)107 Summer St · Open since October 22, 2017
Roadwork and Construction (opens in new tab)Malden MA · Open since October 17, 2018
Roadwork and Construction (opens in new tab)339 Summer Street · Open since February 23, 2019
Roadwork and Construction (opens in new tab)Bower St · Open since July 5, 2019

Wards use the 2022 boundaries from MassGIS. Differences between wards reflect how often residents report problems as well as how the city responds. Methodology.