• Requests1,326
• Still open27
• Typical time to acknowledgeUnder 1 hourMedian of 89 acknowledged
• Typical time to close18 hoursMedian of 1,299 closed · 1 in 10 over 2.9 days

Requests by month

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See as a table

Month	Requests
Oct 2026	0
Sep 2026	0
Aug 2026	0
Jul 2026	0
Jun 2026	0
May 2026	0
Apr 2026	0
Mar 2026	53
Feb 2026	610
Jan 2026	612
Dec 2025	50
Nov 2025	1

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By ward

• Ward 1 156
• Ward 2 139
• Ward 3 221
• Ward 4 145
• Ward 5 240
• Ward 6 222
• Ward 7 133
• Ward 8 69
• Outside 1

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Longest-open Snow/Ice on Streets requests

1. 142 Glen Street (opens in new tab)Ward 3 · Open since January 12, 2025
2. 25 Boylston St (opens in new tab)Ward 7 · Open since January 27, 2026
3. 2-12 Evelyn Pl (opens in new tab)Ward 2 · Open since January 28, 2026
4. 141 Exchange St (opens in new tab)Ward 4 · Open since January 28, 2026
5. Mile 11 State Rte 60 E (opens in new tab)Ward 6 · Open since January 28, 2026
6. Mile 128.2 State Rte 28 N (opens in new tab)Ward 2 · Open since January 28, 2026
7. 21 Ingleside Ave (opens in new tab)Ward 5 · Open since January 30, 2026
8. 710 Main St (opens in new tab)Ward 4 · Open since January 31, 2026
9. 162-198 Linden Ave (opens in new tab)Ward 4 · Open since February 1, 2026
10. 64 Granville Ave (opens in new tab)Ward 5 · Open since February 1, 2026

How these numbers are calculated.