• Requests864
• Still open349
• Typical time to acknowledge15 hoursMedian of 147 acknowledged
• Typical time to close4.6 daysMedian of 515 closed · 1 in 10 over 21 days

Requests by month

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Month	Requests
Oct 2026	0
Sep 2026	0
Aug 2026	0
Jul 2026	0
Jun 2026	0
May 2026	0
Apr 2026	0
Mar 2026	52
Feb 2026	460
Jan 2026	321
Dec 2025	28
Nov 2025	3

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By ward

• Ward 1 145
• Ward 2 69
• Ward 3 137
• Ward 4 138
• Ward 5 163
• Ward 6 109
• Ward 7 51
• Ward 8 49
• Outside 3

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Longest-open Snow/Ice on Sidewalks requests

1. Irving St (opens in new tab)Ward 4 · Open since February 11, 2021
2. 17 Phillips St (opens in new tab)Ward 1 · Open since December 20, 2021
3. 16–70 (opens in new tab)Ward 2 · Open since January 24, 2022
4. 245 Pearl St (opens in new tab)Ward 2 · Open since January 26, 2022
5. 48 Essex Street (opens in new tab)Ward 7 · Open since March 1, 2022
6. 93 Pierce St (opens in new tab)Ward 5 · Open since March 1, 2022
7. 1463 Eastern Avenue (opens in new tab)Ward 8 · Open since March 3, 2022
8. 57 (opens in new tab)Ward 2 · Open since February 24, 2023
9. 150 Summer Street (opens in new tab)Ward 3 · Open since February 24, 2023
10. 466 Fellsway E (opens in new tab)Ward 3 · Open since February 25, 2023

How these numbers are calculated.